COVID19/CORONAVIRUS – SERVICES NOW PROVIDED VIA SECURE TELEPSYCHOLOGY OPTIONS
Please email appointment cancellations or change requests to appointments@aspirepsychologygroup.com
INSTRUCTIONS FOR JANE VIDEO APPOINTMENT ACCESS – please see the links below for guidance regarding how to access your video based telehealth appointment below:
Test your Video/Audio before your appointment here. Learn how to Join your appointment using a desktop or laptop computer or android device. Discover how to use iOS via an Iphone or Ipad to access your appointment (app download required). Questions or concerns can be directed to appointments@aspirepsychologygroup.com
For inquiries and bookings, please reach out to us via email at appointments@aspirepsychologygroup.com . Messages may be left at: Phone: 403-984-1252
SUMMER UPDATE 2020
Hello from your Psychologists at Aspire. We hope you and your families are doing well during these unusual times, and wanted to update you on some important happenings at Aspire.
Your psychologists recognize the continued public health concerns related to COVID-19. In order to mitigate risk, and in conjunction with our College’s recommendations, we continue to offer psychological services by telepsychology (telephone or video) appointments.
While you may be hearing that some psychologists have begun to see people face to face in a limited capacity, at Aspire, we continue to provide services in a virtual manner.
The decision to continue in this way was made based on several factors including that all face-to-face services would require PPE/mask use and that psychologists are being strongly encouraged by our College to preferentially use telepsychology modalities in all possible instances in order to keep the everyone safe.
We are pleased to report that our experience over these past months is consistent with the research that finds that telepsychology is as effective a medium as face-to-face care. We have had feedback from clients of all ages who have used telepsychology with us and who indicate a preference for telepsychology for its convenience and also for its comfort over the required use of masks during sessions. This method also provides the added security of knowing that as clients and therapists, we are all doing our part to mitigate risk for each other, vulnerable families and individuals, and our community.
While Dr. Dave-Gates has shifted to telepsychology permanently, Dr. Crawford continues to evaluate the circumstances related to COVID-19 and will advise if, and when, she is able to offer face to face services. For now, both of us offer therapy services exclusively by telepsychology.
Dr. Crawford has also returned to the provision of some psychoeducational assessment services, and these too are done predominantly via telepsychology. Please reach out to Dr. Crawford if you have any questions about the procedure or to book a psychoeducational assessment.
Unfortunately, due to the uncertainty around face-to-face services, we have made the difficult decision to discontinue leasing our office space and have moved out of our Varsity location. This move was effective July 1, 2020. While it was a difficult decision to give up our space, we have confidence that we will continue to provide the same excellent care to our clients while also providing safe, reliable and effective services.
Please take a moment to log into your Jane account to see that we have expanded our online booking options – you can now check availability as well as schedule/reschedule/cancel appointments online through your portal account.
Also, you may continue to reach out to us by phone at 403-984-1252 and email at
appointments@aspirepsychologygroup.com
If you need to change or cancel your appointment, please either log into your account and select a more convenient time, or let us know in advance by email.
If you need assistance accessing your account, please reach out through the above email address.
We wish all of you a safe and restful summer.
